An excellent and professional service from Heat Geek and their installer SBM Energy Solutions. I was impressed from the start when Shaun came to do the initial survey. He was very thorough and knowledgeable. The Installation included changing of most of the existing radiators, replacement hot water cylinder and installation of a Vaillant heat pump. Also decommissioning and removal of an oil fired boiler and oil tank. The installation work was done with the minimum of disruption and the team were helpful, informative and courteous throughout. Product knowledge and explanations were very good. Also I am extremely impressed with performance of the new system which is achieving the target efficiency and heating the house more evenly and effectively than the old oil fired system. The Vaillant heat pump is excellent and very quiet in operation and much better for the environment!

Almost a year in and having gone through a very cold winter the house is warm and cosy. SCOP so far averages out at 4.25 which is more than the promised 4.10.

Heat Geek are Which recommended and recommended to us by Octopus after it transpired that Octopus couldn’t install a heat pump bigger than 10Kw. (They do now)

We had three other quotes and despite the fact they were cheaper we decided to go with Heat Geek installer as, during the survey, he was extremely thorough and gave us more confidence with his overall knowledge.

The installation itself went very smoothly as did the handover. The after care service has been exemplary.

Also looked at various social media posts about Air Source Heat Pumps and amazed at the problems people are having from poor installations. Glad we went the Heat Geek way.

We had out Heat Geek heat pump install almost a year ago. It happened very smoothly over 3 days, and has been completely trouble free ever since. The house is warmer than ever, and we are saving energy and costs. Although there is an upfront cost, the heat loss survey is incredibly important in designing the right system for your house, so well worth it.